Leadership legacies
Legacy is a topic that comes up in our house a lot, but perhaps in a different way than most people think of a legacy at work. My legacy is leadership, more specifically it’s to leave a legacy of Empowerment of Women & Community. This week I’ve been thinking...
Side hustles & hobbies part II: Pasta Sauce
A few weeks ago, I shared one of our summertime side hustles/hobbies – canning. Well, the green beans are done, and we quickly moved onto pasta sauce. Since it’s been a fantastic growing season here in TN, we made A LOT of sauce – both for us and family...
Side hustles & hobbies: the keys to a balanced life/work
You hear every day of the benefits of a side hustle. It balances your primary work life, helps supplement your income, provides a creative outlet, or enhances your primary career. Hobbies, which are equally important, help you energize and develop a different level of creativity. I would argue, hobbies...
A return to the new normal at work?
Return-to-work anxiety has been a common topic at home and with friends (while social distancing, of course!). Some companies are setting aggressive timelines for getting people back in the office, others are leaving it up to their employees, and still others are taking a hybrid approach. In watching the...
Welcome to the New Look of the Williamson County Library Foundation
2020 has provided a wealth of time to focus on things that are important. The past few years I’ve been traveling and working globally – a lot. I was missing the connection to my local community. In 2018 through a random donation and a quick conversation with a colleague...
The Experience of Service Delivery
In Service Delivery, experience is everything. Too often you hear: “Help desk is never helpful!” or “That HR agent couldn’t tell me anything about this issue with X.” Service delivery representatives have a tough job. They are front line to already frustrated, angry, and anxious people, often taking the...
Why you should think about Employee Experience even when you hate your HCM System
A conversation started like this: Leader: Leadership is really unhappy with our current HCM (Human Capital Management) system. It’s not working for us. Even though we’ve only had it about 2 years we’re already considering switching. Me: Oh, what’s going on? What isn’t it giving you? What are you...
Why it’s not weird to have a Vision and Mission for your HR System
I’ve often heard leaders talk about a vision for a system then proceeded to layout a detailed 3-year plan of incremental improvements. That’s a roadmap, which is needed to support the vision. The vision is different. It’s broad and often aspirational. Think for a minute about starting your own...
Everything I know about leadership I learned from my cats
Well, perhaps not everything. Our new 24×7 at home lifestyle has been revealing some of those personality traits that I thought were exclusively reserved for the office. Let me explain. To set the stage, it was lunchtime in the Craver household. The two calicos were sleeping and sunning. The...